Zelova Medrix — Clinic Software License Agreement
Effective Date: 25 March 2026  |  Zelova Technologies

1. Definitions

"Software" means the Zelova Medrix clinic management platform, including all features, modules, and associated services. "Clinic" means the healthcare organisation registering under this agreement. "Users" means staff members authorised by the Clinic to access the Software.

2. Licence Grant

Subject to these Terms and timely payment of applicable subscription fees, Zelova Technologies grants the Clinic a limited, non-exclusive, non-transferable, revocable licence to access and use the Software solely for the Clinic's internal business operations during the subscription period.

3. Restrictions

The Clinic must not: (a) sublicense, resell, or redistribute the Software; (b) reverse-engineer, decompile, or disassemble any part of the Software; (c) use the Software to provide services to third parties without prior written consent; (d) remove or alter any proprietary notices or labels on the Software.

4. Data Ownership & Privacy

The Clinic retains ownership of all patient data entered into the Software. Zelova Technologies processes such data solely to provide the service and complies with applicable data protection legislation. Patient data is never sold or shared with third parties without the Clinic's explicit consent, except as required by law.

5. Subscription & Payment

Access to the Software is contingent on payment of subscription fees as selected during registration. Fees are non-refundable unless otherwise stated. Zelova Technologies reserves the right to suspend access for non-payment after reasonable notice.

6. Support & Availability

Zelova Technologies will use commercially reasonable efforts to maintain platform availability. Scheduled maintenance may result in brief downtime. We do not warrant uninterrupted or error-free operation of the Software.

7. Intellectual Property

All rights, title, and interest in and to the Software (excluding Clinic data) remain exclusively with Zelova Technologies. Nothing in this Agreement transfers any intellectual property rights to the Clinic.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Zelova Technologies' total liability for any claim arising under this Agreement shall not exceed the fees paid by the Clinic in the three months preceding the claim. In no event shall either party be liable for indirect, incidental, special, punitive, or consequential damages.

9. Confidentiality

Both parties agree to keep confidential any non-public information disclosed in connection with this Agreement and to use such information only for the purposes of performing obligations under this Agreement.

10. Term & Termination

This Agreement commences on the date of registration and continues for the selected subscription period. Either party may terminate for material breach upon 30 days' written notice if the breach remains uncured. Upon termination, the Clinic's access will be suspended and data may be exported within 30 days before deletion.

11. Modifications

Zelova Technologies may update these Terms periodically. Continued use of the Software after the effective date of changes constitutes acceptance. Material changes will be notified via the registered admin email.

12. Governing Law & Dispute Resolution

This Agreement is governed by the laws of India. Disputes shall first be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to binding arbitration or the exclusive jurisdiction of courts at the registered office of Zelova Technologies.

For legal inquiries contact: info@zelovatechnologies.com